Who We Are
Healthcare Pay is a healthcare-focused payment processing company. We work directly with healthcare providers to manage patient payment transactions and provide secure, compliant, and easy-to-use payment solutions.
Help patients review account details
Why You May Have Been Contacted
Your healthcare provider works with specialized patient account resolution services to help you understand and resolve balances related to medical care you previously received. If you received a communication from HealthcarePay, it means your provider has requested assistance, on your behalf, regarding an account.
Provide flexible payment options
Answer questions about balances
Ensure accounts are handled appropriately
Our Approach
We believe medical billing should be handled with respect, transparency, professionalism, and compliance with all federal and state regulations. Our representatives are trained to provide clear information and answer questions about your account.
Respect
Transparency
Professionalism
Compliance
Payment Options
If you would like to make a payment or discuss your balance, you may:
All payments are processed through your provider’s portals and will appear as such on your credit card statements.
Secure and Confidential
Security & Compliance
HealthcarePay operates in strict accordance with federal and state regulations, ensuring every account is handled with the highest level of integrity.
- Federal consumer protection laws
- Healthcare privacy regulations
- Industry compliance standards
Your information is processed through secure, compliant systems to maintain confidentiality at all times.
FAQ
Who is HealthcarePay?
HealthcarePay is used by healthcare providers to assist with patient account resolution.
Why is a third party contacting me instead of my provider?
Many healthcare organizations use external specialists to manage patient account services efficiently.
How do I verify my account?
Please call or text the number provided in your communication so a representative can securely review your account details and help you confirm your balance.